Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. My1stbook will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.

Please return your purchase to the following address:
My1stbook
31, Jalan 2/2A, Taman Mutiara Indah,
47100 Puchong, Selangor.


Please contact us at myfirstbook7@gmail.com or 0136040502 if you have any questions or doubts.